Cable Internet Not Working? How to Check Your Connection

May 6, 2021

Having a faulty cable internet connection can disrupt your work day and leisure time. Luckily, you can check your internet connection and verify your coax cable outlet is a receiving signal from your internet provider, easily and from the comfort of your own home.

There are two main ways to check your cable internet connection:

  1. Check each coax outlet individually using your cable modem
  2. Using a cable tester like the DSS-01 Coax Cable Tester

 

Both ways to check your connection are effective but using a coax cable tester will save you time and give you a more accurate test. The DSS-01 coax cable tester is specifically designed to detect signals from your Cable Internet service provider at each coax outlet and cable in your home. The Hitron Coax Cable Tester accurately verifies if your service is working by identifying a very specific range of Radio Frequency (RF) signals used by your Cable Internet service provider. And, because these testers use RF signals that are more accurate than cable testers that use voltage, you won’t receive false-positive readings.

Checking your connection with the DSS-01 is simple. Plug the tester into your coaxial outlet and turn it on – you will get results instantly. The easy-to-read LED-light indicator will either blink red (no signal detected) or green (signal detected).

When your internet isn’t working, checking your connection is always the first step you should take when troubleshooting. By testing your Internet connection yourself, you can save yourself time and possibly the additional cost of a repair visit from your service provider.   Having your own coax cable tester is super handy, especially if you move apartments or homes frequently and your are unsure if your new home has active coax outlets or cables for your Cable Internet service.

To learn more about the DSS-01 Coax Cable Tester, check out Hitron’s Learn page or Blog.

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