White Paper: Forecast CSR Calls Due to Internet-Down
Can we accurately forecast the number of customer support calls due to Internet disconnections?
Hitron is focused on being the industry leader in providing solutions that reduce and predict calls using our CPEs and network parameters.
Midco Taps Hitron for Whole-Home WiFi
Article on Lightreading
SIOUX FALLS, SD. -- Midco, a leader in broadband, today announced a partnership with Hitron Technologies to improve the customer experience by offering a Whole-Home Wi-Fi solution under the brand Midco FreestyleSM Wi-Fi.